Home Goods and Furniture

POLICIES AT MOGUL CHIC

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!   By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on my service. 

ORDERS 

Once you have placed your order please allow 5 business days for order completion

RETURN & REFUND POLICY

No Refunds. 

No cancellations on orders that have been placed

Sale items are Final Sale. 

Please be sure to double-check your address on orders that will be shipped. 

Discount codes cannot be combined on orders. 

Shipping Insurance can be added to your orders, please send me an email tjyoung@mogulchic.net requesting insurance.

Shipping Policy 

 

  • Please allow 5 business days (not including weekends or holidays) for items to ship, excluding preorder items. All orders are shipped via USPS (US Postal Service), Monday through Friday (excluding holidays). A tracking number will be emailed to you once your order is shipped. USA delivery is within 3-5 business days after the order ships. International orders, please allow up to 15-20 business days for your order to arrive after the tracking number is emailed to you. Please also check with your local post office or customs after 10 days as the package may be held there. Longer delays may apply if you did not enter your full and complete shipping address. 

  • Orders will not ship until the payment has cleared.

  • If you have NOT received a tracking number after 3 business days after the order shipped, please check your junk/spam then email us to inquire about your order. If you have any questions, please send an email to tjyoung@mogulchic.net please include your order number.   

  • Once you have received a tracking number for your order, any issues or concerns regarding the shipment must be handled through the U.S. Postal Service, as the order is now in their possession. You can contact the U.S. Postal Service at www.usps.com or (800)275-8777.

  • If a shipment is showing as "DELIVERED" with your tracking number, you will need to contact your post office, 

  • Insurance can be added to your orders, please send me an email tjyoung@mogulchic.net requesting insurance.

  • Mogul Chic tries our hardest to ship ALL orders at least 5 business days based on order volume.  Mogul Chic is not responsible for products once they have been scanned/received by the postal service. You must file a claim on any packages lost, stolen & damaged. ALL SALES ARE FINAL